| I would like to know more about |
I am a Magic Access Red Card Member. Will there be any renewal offer?
I am a Silver, Gold or Platinum Magic Access Member. Will there be any renewal offer?
Who is eligible to enjoy the renewal offer?
Where can I renew my Magic Access Membership Card?
Can I renew my Magic Access Membership Card to another card type?
Where can I pick up my renewed Magic Access Membership Card?
Can I authorize a person to pick up my renewed Magic Access Membership Card on behalf of myself?
Do I have to present my original Magic Access Membership Card when I renew it?
Can I transfer my Magic Access Membership Card to someone else once I have renewed it?
Can I renew my Magic Access Membership Card online?
Can I renew more than one Magic Access Membership Card at one time?
How long will the renewed Magic Access Membership Card be valid for?
Are there block-out dates for the Magic Access Membership Cards?
What happens if I lose or damage my renewed Magic Access Membership Card?
Yes, you may collect the Magic Access Membership Card within 3 months from the date of renewal at no additional cost.
Yes. If you joined our Magic Access Membership with a valid personalised Magic Access Card on or before March 26, 2013, you can renew and upgrade your card to Silver/ Gold/ Platinum Magic Access at respective prices (refer to the table below) and enjoy the renewal offer until June 30, 2013. You can enjoy the new benefits immediately and an extension offer (Membership validity extension for 3 extra calendar months if you renew to Platinum or Gold Magic Access; Membership validity extension for 1 extra calendar month if you renew to Silver Magic Access). You will also receive a coupon with the choices of exclusive pin set or a free dinner at designated restaurant(s).
| Renew as | Platinum | Gold | Silver |
| Adult | HK$2,400 | HK$1,650 | HK$850 |
| Child (aged 3-11)/ Student (aged 12-25 full time student) |
HK$1,700 | HK$1,180 | HK$600 |
| Senior (aged 65 or above) | HK$820 | HK$560 | HK$290 |
Yes. If you have already joined our Magic Access Membership with a valid personalised Magic Access Card on or before March 26, 2013, you can renew your card to Silver/ Gold/ Platinum Magic Access at the respective prices (refer to the table below) and enjoy the renewal offer until June 30, 2013. You can enjoy the new benefits immediately and an extension offer (Membership validity extension for 3 extra calendar months if you renew to Platinum or Gold Magic Access; Membership validity extension for 1 extra calendar month if you renew to Silver Magic Access). You will also receive a coupon with the choices of exclusive pin set or a free dinner at designated restaurant(s). If you upgrade your Magic Access, you can enjoy the new benefits immediately!
| Renew as | Platinum | Gold | Silver |
| Adult | HK$2,400 | HK$1,650 | HK$850 |
| Child (aged 3-11)/ Student (aged 12-25 full time student) |
HK$1,700 | HK$1,180 | HK$600 |
| Senior (aged 65 or above) | HK$820 | HK$560 | HK$290 |
Magic Access Member with a valid personalised Magic Access Card on or before March 26, 2013 may enjoy the renewal offer by using respective old prices. The offer is valid till June 30, 2013.
You can renew your Magic Access Membership Card at the following locations:
You can simply pay the difference between the two Magic Access Membership Card types during renewal and upgrade to another card type, in order to add flexibility and enjoy even more privileges all year round.
You can pick up your renewed Magic Access Membership Card at the following locations:
No, when collecting the renewed Magic Access Membership Card, you are required to present your original Card and your personal identification.
Yes, when you renew your Magic Access Membership Card, you must present your original Magic Access Membership Card and personal identification. The original Magic Access Membership Card will be collected once the renewal process is completed.
Magic Access Membership Cards are personalized and dedicated for a specific Guest and it is not transferable. Guest name will be printed on the back of the Cards and provision of valid personal identification or pass through the Ticket Tag system for verification is required upon entry to the Park, Therefore, only the person with appropriate personal identification can use the Card.
Yes. You can renew your Magic Access Membership Card Online. The online renewal process is available to Magic Access Membership Card within 60 days before its expiry date.
Yes, you can renew an unlimited number of Cards at one time at ticket booths or hotel front desks. If you renew your Card(s) Online, you can renew up to 4 Cards at one time.
The renewed Magic Access Membership Card will be valid for one year from the expiry date of the original Magic Access Membership Card, i.e. regardless of the renewal date or conversion date.
Yes, different Magic Access Membership Card types have different block-out dates. You may refer to the block-out day calendar that comes with your Card or check out the calendar.
If you have lost your Card or if the Card is damaged, you can visit the Hong Kong Disneyland Main Entrance Ticket Booths or Hong Kong Disneyland Ticket Express at MTR Hong Kong Station (Tung Chung Line Concourse) for re-issue. You are encouraged to keep the receipt, make a photocopy of the Card or keep a record of your Membership Card number to facilitate and expedite the re-issue in case you lose your Card.