A2. We may collect various types of personal information. For example, we may receive personal information that comes directly from guests who are interested in obtaining various products and services from us. Such information may include, for example, the guest's name, postal address, e-mail address and telephone number. We also may collect other types of information such as gender, age, number of children, and personal interests, which we may associate with personal information. If you purchase products or services from us, we may note, for example, credit card or other charge card information, the type of services or products ordered or purchased, and the date of the order or purchase. In addition, we may collect personal information from you if you participate in sweepstakes, contests, games or promotional offers. If you receive our care services, such as medical attention, it may be necessary to collect information about your condition and medical history to administer that care or to assess your circumstances. When you request for our goods or services or send us enquiries, we may collect your contact information and details of your request or enquiry in order to respond to you. The provision of your personal information is voluntary. However if you do not provide sufficient information, we may not be able to provide assistance to you.
A4. All personal information will be kept confidential but we may disclose such information to third parties where such disclosure is necessary to fulfill one or more of the purposes described in A3. A list of classes of persons (who may be located within or outside of Hong Kong) to whom your personal data may be transferred can be found at www.hongkongdisneyland.com/personal-data-transferees.
A7. The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect personal information from unauthorized access and improper use. From time to time, we review our security procedures in order to consider appropriate new technology and methods. Please be aware that despite our best efforts, no security measures are perfect or impenetrable.
A8. We will not keep personal information longer than is necessary for the fulfillment of the purpose (including any directly related purpose) for which the information is or is to be used. This means that, for example, personal information collected to fulfill your request for goods and services will be erased after their delivery, unless it is necessary to keep such information for other purposes and we have informed you of such other purposes at the time of collection of the personal information or obtained your consent.
Personal Data Manager
Hong Kong Disneyland Resort
Lantau Island, Hong Kong